REFUND AND RETURNS POLICY

Refund and Return Policy

At STYLIFYS, your satisfaction is our priority. Please review our policy carefully to understand your rights and obligations regarding returns and refunds.

Return and Refund Request

Timeframe: You may request a return and refund within 3 days of purchase.

Return Process

Initiating a Return: Contact our customer support team via WhatsApp

Collection: We will send a delivery agent to your address to collect the returned items.

Shipping Costs:

Returns are free for defective items or errors on our part.

For other returns, you are responsible for return shipping costs (25 AED).

Damaged and Defective Items

Notification: Contact us within 3 days of delivery for damaged or defective sneakers.

Required: Provide clear photos of the item. We will either issue a refund or send a replacement at no additional cost.

Exchanges

For exchanges (different size or style), contact us via WhatsApp . We will send the new items and collect the originals within 1-3 days.

You are responsible for exchange shipping costs (25 AED), unless it’s due to a defect or our error.

Order Cancellations

To cancel your order, contact us as soon as possible via WhatsApp. If the order hasn’t shipped, a full refund will be processed. If it has shipped, follow the return process.

Need Help?

For any questions or concerns, please contact our customer support team via WhatsApp

Note: STYLIFYS reserves the right to update or change this policy at any time. Please review it periodically for any modifications.

Last updated: 29/10/2024

Thank you for shopping with STYLIFYS. We appreciate your business and are here to assist you!